Amazon's image policy is unusually strict, and enforcement is automated: a non-compliant main image can get a listing suppressed from search without an obvious warning. The rules are worth knowing precisely.
The Main Image Rules
The first image has the tightest requirements:
- Pure white background (RGB 255, 255, 255). Not off-white, not a gradient, not a white-ish studio sweep.
- Product must fill about 85% of the frame. Too small looks weak in search results; too large gets rejected.
- The actual product only. No props, no accessories that aren't included, no packaging (unless the packaging is the product), no models for most categories except apparel.
- No text, logos, watermarks, badges or borders. This includes "free shipping" banners, size callouts and brand overlays — an extremely common rejection.
- No borders, frames or inset images.
- Professional photography — no drawings, renders or illustrations for most categories.
Size and Technical Requirements
- Minimum 1000 px on the longest side to enable zoom. Zoom measurably improves conversion, so treat 1000 px as an absolute floor.
- 1600 px or larger recommended for the best zoom experience.
- Maximum 10,000 px on the longest side.
- Formats: JPEG (preferred), TIFF, PNG, GIF. JPEG is the practical choice.
- Color mode: sRGB or CMYK — but use sRGB; CMYK conversions shift colors unpredictably on screen.
- Square (1:1) is the safe aspect ratio for consistency, though the requirement is about the longest side.
What Belongs in the Other Slots
The main image is constrained; the rest are where you sell:
- Alternative angles and detail shots.
- Lifestyle/in-context photography (backgrounds allowed here).
- Infographics with text callouts, dimensions and comparisons — permitted in secondary images.
- Size charts and what's-in-the-box layouts.
Use all available slots. Listings with a full set of images consistently outperform sparse ones.
Why Listings Get Suppressed
The frequent causes, in order:
- Text or a logo overlay on the main image.
- A background that isn't pure white — often a photo shot on white paper that came out light grey. Check the actual pixel values rather than trusting your eye.
- Main image below 1000 px.
- Props or extra items in the main image.
- Watermarks — including your own brand watermark.
The practical workflow: shoot on a white sweep, cut out and fill with pure white if the background isn't exactly 255, crop square with the product at ~85%, export at 1600–2000 px JPEG, and keep a separate clean version with no text for the main slot even when you produce annotated versions for the gallery.